Privacy policy
1. Data Controller The data controller is: MikeStay 166 avenue de Versailles 75016 Paris France Email: contact@mikestay.com
2. Data Collected As part of its short-term rental activity, MikeStay may collect the following information:
• Full name
• Email address
• Phone number
• Reservation details
• Billing information
• Information voluntarily provided via Instagram or WhatsApp Payment details are processed by secure third-party providers and are not stored directly by MikeStay.
3. Purpose of Data Collection The collected data is used for the following purposes:
• Managing reservations and stays
• Communicating with guests
• Responding to inquiries made through the website, Instagram or WhatsApp
• Complying with legal and tax obligations
• Ensuring the proper operation of our services
4. Tools and Service Providers Certain data may be processed through third-party services necessary for our business operations:
• Smoobu, for reservation management
• Secure payment service providers
• Instagram and WhatsApp, for guest communication These providers apply their own privacy policies and comply with applicable data protection regulations.
5. Data Retention Data is retained in accordance with legal requirements :
• Accounting data: 10 years
• Contractual data: as required by applicable law
• Contact inquiries: for the time necessary to process the request
6. Users’ Rights In accordance with the General Data Protection Regulation (GDPR), you have the right to:
• Access your personal data
• Request correction
• Request deletion
• Object to processing
• Request restriction of processing
Any request may be sent to : contact@mikestay.com
You also have the right to lodge a complaint with the relevant supervisory authority
